FREQUENTLY ASKED QUESTIONS

Returns, Exchanges and Refunds:

  • Returns and exchanges are accepted only if product is damaged during shipping
  • Returns must be received within 14 days of order purchase 
  • Customers will receive a full refund but customers must pay for a return shipping label

Domestic and International Shipping:

  • All U.S. domestic orders are eligible for free shipping 
  • For all international orders, shipping fees do apply

How is silk/satin good for hair:

  • Retains moisture in hair 
  • Prevents hair loss
  • Eliminates frizz
  • Minimizes spilt ends because of a lack of friction 

Which charities does SOLEIL™ donate to:

SOLEIL™ donates a portion of its proceeds to a different charity every 6 months. Here is a list of charities we have donated to so far: 

  • Micah's Backpack